Purposes of Use
We will not use personal information for purposes other than the following purposes without prior consent of the Principal, except where permitted by laws and regulations.
(1) Personal Information of Customers
- Providing information and services relating to our products and new products
- Shipping and responding inquiries for our gift products
- Questionnaire survey and analysis relating to various operations of the Company
- Sending out invitations or information on campaigns, exhibitions, events and other sales promotion activities relating to our products and new products, and the operations thereof
- Operating open factories (factory tours) hosted by the Company
- Operating online shops, mail orders etc. for our products
- Responding inquiries to our “Customer Communication Dept”
- Responding inquiries to our “Personal Information Inquiry Desk”
- Other business operations closely related to the above business operations
(2) Personal Information of Job Applicants
- Recruiting activities of our employees
- Other business operations closely related to the above business operations
(3) Personal Information of Business Partners
- Providing information and services relating to our products and new products
- Implementation and communication on joint development of products and technology
- Implementation and communication on business negotiations
- Providing services for entrusted works
- Providing producer traceability information for the purpose of breeding and fattening livestock
- Entry and exit control to our facilities
- Other business operations closely related to the above business operations
(4) Personal Information of Shareholders or Former Shareholders
- Information management of shareholders based on various laws and regulations
- Exercises of rights or performances of obligations by shareholders or the Company
- Providing services to shareholders and former shareholders
- Implementation of various communication to shareholders
- Other business operations closely related to the above business operations
(5) Personal Information of former employees and retired employees
- Personnel and labor services (including welfare benefits) for retirees and communication as necessary for social activities, etc.
- Other business operations closely related to the above business operations
Safety Control Measures Taken for Retained Personal Data
The Company will properly implement the following measures to ensure the safe control of the retained personal data.
- Formulation of the basic policy
This policy has been formulated as a basic policy to ensure the appropriate handling of personal data. - Development of discipline
For prevention of personal data leakage, etc. and for other safety control of personal data, we established rules on the management of personal information. And in the rules, it provides the handling methods, responsible persons/persons in charge and their duties, etc. regarding acquisition, use, storage, provision and deletion/abolition, etc. - Organizational safety control measures
Responsible persons for and persons in charge of handling personal information are assigned in each appropriate organizational unit to clarify responsibilities and authorities.
The Company established a system to report facts of violation of laws or possible violation of laws to relevant departments where such a violation or possible violation is known.
We conduct periodical self-checks and audits regarding handling of personal data. - Human safety control measures
We prescribed in the rules on the management of personal information that employees shall not leak, lose, or otherwise damage personal information, and have educated and trained the employees as appropriate. - Physical and technical safety control measures
In order to prevent the leakage, etc. and unauthorized use of personal data as well as access, etc. to personal data by unauthorized persons, we manage personal data appropriately and sets up storage locations for recording media.
We introduced systems to protect against unauthorized access from outside or unauthorized software by way of introducing security measure software or others. - Understanding the external environment
When storing personal data in a foreign country, we will endeavor to implement safety control measures with our understanding of the regulations concerning the protection of personal information in such foreign country.
Responding Desk to Requests from Principals
- Requests for notifying the purpose of use of retained personal data will be responded within a reasonable period and to the extent reasonable in accordance with the prescribed procedure. However, please understand that we may not be able to fulfill your requests for disclosure due to laws and regulations, etc.
- Disclosure requests for retained personal data or records provided to third parties will be responded within a reasonable period and to the extent reasonable in accordance with the prescribed procedure. However, please understand that we may not be able to fulfill your requests for disclosure due to laws and regulations, etc.
- When a request for correction, addition or removal of retained personal data is raised, we will investigate and confirm in accordance with the prescribed procedure, and if the content of the said retained personal data is factually inaccurate, such retained personal data will be corrected, added or removed within a reasonable period and to the extent reasonable.
- When a request for suspension of use or deletion of retained personal data is raised, we will investigate and confirm in accordance with the prescribed procedure, and if it meets the requirements prescribed under laws and regulations, such retained personal data will be suspended from use or deleted within a reasonable period and to the extent reasonable.
Please be advised that by suspending use or deleting, we may not be able to provide services as per your request. - When a request for suspension of third party provision of retained personal data is raised, we will investigate and confirm in accordance with the prescribed procedure, and if the requirements prescribed by laws and regulations are satisfied, such retained personal data will be suspended from any third party-provision within a reasonable period and to the extent reasonable.
How requests are to be received
The Company will receive requests described in paragraphs 1 through 5 by the following method. Please be advised that we may not be able to fulfill your requests which are not submitted pursuant to the following method.<How Requests Are to Be Received>
Please submit a written request addressed to the “Personal Information Inquiry Desk” in accordance with the following method. Please understand that we may ask about your personal information to the extent necessary to search your personal information when we receive your request. Also, please note that documents submitted at the time of your request and documents for identity verification that you are the Principal, etc. will not be returned.
After an internal investigation for a certain period of time, we will respond to your request either by providing an electromagnetic record or by delivering a document, whichever means you requests. Please note that if it is difficult to disclose in the means you requested, we will contact you and respond in writing.<How to Request>
Documents, etc. to be submitted at the time of requests described in paragraphs 1 to 5 above:- Documents for identity verification of a Principal
(In either of the below cases, please send us a copy of a document which shows the name and address of the Principal.)- (A) Please submit one of the followings (if they are with your photo):
1) Driver's license, 2) Passport, 3) Basic Resident Registration Card with your photo, 4) Physical Disability Handbook with its certificate, 5) Residence card, or 6) Special Permanent Resident Certificate - (B) Please submit two of the followings (if they are without your photo):
1) Health Insurance Certificate for the insured persons, 2) various pension handbooks with their certificates, 3) Certified copy or extract of Family Register
- (A) Please submit one of the followings (if they are with your photo):
- If the requesting person is not the Principal but an agent, in addition to (A) or (B) of ② above, the following documents shall be submitted by the agent:
- (C) Documents for identity verification of the agent ((A) or (B) of 2 above)
<Where delegated>
- (D) A power of attorney in a form designated by the Company which is stamped with the registered seal of the subject person (Principal) of the disclosure
- (E) Seal Registration Certificate of the subject person (Principal) of the disclosure
<Where the Principal is a minor or a ward>
- (F) Documents that prove that the agent is the statutory representative of the Principal (a certified copy or extract of the Family Register of the Principal, a judgment regarding commencement of wardship, etc.)
[Inquiry Desk for Personal Information]
Think Park Tower, 2-1-1 Osaki, Shinagawa-ku, Tokyo 141-6014
Personal Information Inquiry Desk, Legal Affairs Department,
NH Foods Ltd.
TEL: +81-3-4555-8017
Note: Inquiries over phone can be received Monday through Friday (except public holidays) from 10:00AM to noon and from 1:00 PM to 4:00 PM (except for the Company’s Year-end and New Year Holidays as well as Bon Holiday Break).