Group Policies

Quality Policies

The NH Foods Group leverages its proprietary quality assurance system to realize transparency in food production.

More open food manufacturing Open Quality

Five Quality Policies to Ensure Transparent Food Production
  • Strict compliance with laws and regulations
  • Quality assurance network
  • Closer links with customers
  • Traceability management
  • Objective assessments

We have created an Open Quality* system that is based in our conviction that our efforts to offer safe, high-quality products must reflect customer perspectives, and that to the best of our ability we must disclose the information that customers require.

At the same time, we have deployed five fundamental quality improvement policies to ensure product quality that both satisfies and inspires customers. We have also built a customer-oriented quality assurance network-facilitated by close, organic collaborations among Group businesses-that extends from farm to table.

※Open Quality
  1. 1:Open = Disclosing all the information that customers desire.
  2. 2:Quality = Delivering the value that customers want, including safety, security, and flavor.

Quality Policies of the NH Foods Group

We, the members of the NH Foods Group, will strive in all of our business undertakings to measure up to customers’ expectations and trust by ensuring "Open Quality," i.e., an open approach to our food production process.

  1. 1. Compliance
    We will comply with the 24 Requirements of the NH Foods Group Quality Assurance System, as well as with all relevant laws and regulations.
  2. 2. Quality assurance network
    We will ensure that information is shared among all of our businesses, thereby cooperatively establishing a quality assurance system.
  3. 3. Objective evaluations
    We will seek objective evaluations by third-party institutions to continually improve the level of our quality assurance.
  4. 4. Traceability
    We will ensure traceability of our products throughout the entire process of our business, from purchasing and production to processing and sales.
  5. 5. Customer relations
    We will attach high importance to communications with customers in our continuous pursuit of fulfilling their quality requirements.

Environmental Policies

In August 1998, the NH Foods Group established its Environmental Charter as its basic environmental policy. In April 2011, we reviewed and renamed this initiative: Environmental Policies of the NH Foods Group. Each employee proactively undertakes specific environmental activities based on these policies.

Quality Policies of the NH Foods Group

We, the members of the NH Foods Group, will strive in all of our business undertakings to measure up to customers’ expectations and trust by ensuring "Open Quality," i.e., an open approach to our food production process.

  1. 1. Compliance
    We will comply with the 24 Requirements of the NH Foods Group Quality Assurance System, as well as with all relevant laws and regulations.
  2. 2. Quality assurance network
    We will ensure that information is shared among all of our businesses, thereby cooperatively establishing a quality assurance system.
  3. 3. Objective evaluations
    We will seek objective evaluations by third-party institutions to continually improve the level of our quality assurance.
  4. 4. Traceability
    We will ensure traceability of our products throughout the entire process of our business, from purchasing and production to processing and sales.
  5. 5. Customer relations
    We will attach high importance to communications with customers in our continuous pursuit of fulfilling their quality requirements.