We aim to make ham and sausages even more delicious while striving to expand demand for these products. At the same time, we develop ready-made foods that allow customers to enjoy authentic flavors at home.
We endeavor to identify customer needs through our proprietary consumer monitoring systems, such as the Consumer Delegate Committee System and storefront information. We have established a product development research facility within every core plant to develop technologies and products. We allocate the task of achieving professional taste standards to chefs at our plants and engage in speedy product development.
We gain Hazard Analysis and Critical Control Point (HACCP) system and ISO certifications and maintain strict quality management at 21 domestic and 7overseas plants.※
We implement a proprietary ham and sausage skill testing system to enhance production techniques. We cultivate outstanding technicians and endeavor to maintain and improve quality standards that deliver high levels of customer satisfaction.
We maintain quality improvement committees at each plant to deliver tastier products. Production, quality assurance, and materials specialists contribute to these committees as part of initiatives among all employees to improve quality.
※on consolidated basis as of April 2019
We employ a network of 13 distribution centers※ nationwide in building a distribution network that covers the whole of Japan.
Logistics centers manage fridge and freezer facilities around the clock. We maintain backup power facilities as contingencies for power outages and disasters. Our proprietary inventory management system confirms information on inventories and shipments in real time, ensuring quality logistics.
※on consolidated basis as of April 2016
Sales bases all over Japan dispatch specialists to the supermarket, convenience store, and restaurant trades to swiftly accommodate customer needs.
These staff visit customers and supply information on products and market trends while engaging in promotions to support sales. They demonstrate advantages of products and propose menus with our products at stores and through events. We have constructed a DS system that channels direct feedback from dialogue between sales representatives and customers to relevant departments, where it is used for further improvement and development of products.